Frequently Asked Questions

What is included in the “all inclusive” package?

Knots are bleached
Wig is washed, deep conditioned, & styled
Edge Scarf
Tweezer
3-in-1 Edge Brush
Adjustable Bands
A Queenfidence Wax Stick
Queenfidence Mousse
A free gift

What lace would be recommended?

If you have darker skin, swiss lace is ideal to provide you the maximum effortless “melt.” (Melt is the ability for the lace to blend into your skin without showing.) If you have lighter skin, transparent lace is ideal to provide you with an effortless “melt.” (Melt is the ability for the lace to blend into your skin without showing.) HD lace is the thinnest lace and will provide an effortless “melt’ for all skin colors. (Melt is the ability for the lace to blend into your skin without showing.)

What is a Medical Wig?

Medical Wigs are for women who need a wig because of hair loss due to medical reasons such as alopecia, breast cancer, and medication that causes hair thinning. There is a complimentary consultation included that will walk you through what is needed to get your wig covered by your insurance. The all inclusive package is included. The turn around time is 5-7 business days.

It's my first wig, what do you suggest?

We love first timers!! We suggest starting with a fitted closure wig. Closures are extremely low maintenance and do not require glue at all. (When fitted)

What textures do you offer?

We currently offer straight, body wave, deep wave, loose wave, & kinky curl.

Do you offer pick up?

In short, yes. Pick up is offered at our vending events.

When does production start?

24 hours after payment

How long is production?

For bundles & wigs & products: 48 business hours
For all inclusive wigs: 5-7 business days
For medical wigs 5-7 business days